Refund Policy

Overview

Goaccounts.ai operates on a replacement guarantee model rather than a traditional refund policy. We prioritize account replacement over refunds because restrictions are part of normal LinkedIn automation operations.

If you experience an issue with an account, we will first attempt to resolve it through replacement. Refunds are available in limited circumstances detailed below.

Account Replacement Guarantee

If a rented account is restricted by LinkedIn, we will replace it with a comparable account at no charge.

This is our core guarantee and applies to all customers:

• Replacement available within 4 business days of restriction
• No extra fees or manual requests required
• Works for both Real and Warmed accounts
• Unlimited replacements during your rental period

This guarantee covers all accounts rented through Goaccounts.ai. Account restrictions are inevitable with LinkedIn automation — we treat them as a normal service expense, not a customer failure.

When We Issue Refunds

Refunds (not replacements) are issued only in these circumstances:

• Service failure — if we fail to deliver accounts or cannot provide a replacement after 7 days
• Billing error — duplicate charges or unauthorized charges
• Account not usable — if the provided account cannot log in due to our error (not due to LinkedIn restrictions or your actions)

How to Request a Refund

To request a refund or replacement:

1. Email us at priyanshu@goaccounts.ai with your account details and issue description
2. Include any relevant error messages or screenshots
3. We will respond within 24 hours with a solution

If eligible, refunds are processed within 3-5 business days. We typically process refunds to the original payment method (Stripe, crypto, or PayPal).

Non-Refundable Scenarios

Refunds are NOT issued for:

• Account restrictions or LinkedIn bans (covered by replacement guarantee)
• Poor outreach results or low engagement from the accounts
• User error or misuse of the accounts
• Violation of our Acceptable Use policy or LinkedIn Terms of Service
• Change of mind or no longer wanting the service
• Requests made after 30 days of the original purchase

Account restrictions are part of normal LinkedIn operations and are not treated as service failures.

Cryptocurrency Refunds

If you paid via cryptocurrency, refunds will be processed back to the original wallet address. We are not responsible for price fluctuations between the time of original payment and refund issuance.

Cancellation & Renewal

No contracts. No minimum commitment. Cancel anytime with no penalty.

• Monthly billing — renews on the same date each month
• Cancel before renewal to avoid next month's charge
• Cancellation requests processed within 24 hours
• Partial month refunds are not available — accounts are paid monthly in advance

Have Questions?

Reach out to us at priyanshu@goaccounts.ai or Telegram. We typically respond within a few hours.